Return Policy

THE1 NUTRITION MAY ACCEPT RETURNS OF MERCHANDISE PURCHASED DIRECTLY FROM THE1 NUTRITION THROUGH THE SITE ONLY WHEN ALL OF THE FOLLOWING CONDITIONS ARE SATISFIED:

The merchandise must be received within 30 days of your purchase, no returns will be accepted after this time period.

You must provide your Order Number as received when your order was placed through the Site.

Apparel: Apparel must be unworn, unwashed and in good condition with all original tags and labels attached to the item and in the original packaging.

Dietary Supplements and other consumable products: Dietary supplements and other consumable product returns are only accepted if it was purchased through the1-nutrition.com.

All items must be unopened and unused.

Sale Items: All sales are final on any promotional items sold on the1-nutrition.com. Please make sure that you have read the Return Policy in detail before making any purchases on the1-nutrition.com.

If you need to make a return, please email us at jcarruba@the1-nutrition.com and include your order number and a description of why you want to return your items. If the reason is due to receiving a faulty item, you must include high quality picture of the fault. We will provide you with the return shipping address via email. You are responsible for return shipping costs on items that are not defective.

Once your return is received, we will verify your return and if approved, all reimbursements will be made to the credit card used for the original purchase minus Shipping. Please allow 2 billing cycles for the reimbursement credit to appear on your credit card statement.

If the value of your order is over $75, we recommend using a trackable shipping method or purchase shipping insurance. We do not guarantee we will receive your return items and we are not responsible if they do not arrive.

Shipping costs for returned items will be the responsibility of the customer . You will not be reimbursed for shipping costs.